Privacy policy
How we collect, use and protect your information, under UK GDPR and Nigeria’s NDPA.
Introduction
Utilox (“we”, “us”) is a web design, software and motion studio. This policy explains what personal information we collect through utilox.com and our free browser tools, why we collect it, and the choices you have. It applies to this website, our free tools and the Utilox Workspace browser extension. We are the controller of the personal information described here, and we follow the UK GDPR and Nigeria’s Data Protection Act (NDPA).
Our registered business name and address: [registered business name and address].
What we collect
When you contact us. If you use our contact form we collect the details you type: your name and email address, and, if you choose to give them, your phone or WhatsApp number, company, budget range and message. We also record which page you sent the form from, and the time.
When you browse. Our web host keeps ordinary server logs (such as your IP address, browser type and the pages requested) for security and to keep the site running. We do not use analytics, advertising or tracking tools on this website.
Your files. The free tools and the browser extension work inside your own browser. The files you open in them, and anything you add to the workspace library, stay on your device. We do not receive them.
How we use it
We use your contact details to reply to your enquiry, book a free audit, and send you a proposal or quote. If you become a client, we use them to deliver and invoice the work. Our legal bases are your consent when you send us a message, our legitimate interest in running and securing the business, and the contract we enter into with you. We never sell your information and we do not send marketing emails unless you ask for them.
Free tools and the browser extension
The free tools (for example the PDF, image and spreadsheet tools) process files entirely in your browser. Nothing you open in them is uploaded to Utilox or to anyone else.
The Utilox Workspace browser extension runs entirely on your device. Files you add, or send from a web page with the right-click menu, are stored in your browser’s local storage on your computer and are never uploaded to us or to any third party. We do not collect, receive or sell any personal data through the extension, and it uses no analytics or tracking. When you use “Send to Utilox library”, the extension downloads the file you chose directly from the website where you found it. You can delete files at any time from the library inside the extension, or by removing the extension, which deletes everything it stored.
Who we share it with
We share information only with the services we need to run the website and our work: our web host (Hostinger), which stores the site and processes the contact form, and our email provider. Our pages also load fonts from Google Fonts, so Google receives your IP address and browser details when you visit. These providers may process information outside the UK and Nigeria; where they do, we rely on the safeguards the law requires. We may also disclose information if the law requires it.
How long we keep it
We keep enquiries that do not lead to work for up to 24 months, then delete them. Records of clients and their projects, including invoices, are kept for 6 years to meet tax and accounting rules. Contact form rate-limit records (a scrambled form of your IP address and the time) are deleted within an hour.
Your rights
You can ask us for a copy of the personal information we hold about you, to correct it, to delete it, to restrict or object to how we use it, and to receive it in a portable format. Where we rely on your consent you can withdraw it at any time. To make a request, email support@utilox.com and we will reply within one month.
If you are unhappy with how we handle your information you can complain to us first, or to the Information Commissioner’s Office (UK) or the Nigeria Data Protection Commission.
Cookies
We do not set cookies. We remember your light or dark mode choice in your browser’s local storage; it never leaves your device and you can clear it in your browser settings. If we ever add cookies or analytics we will update this page and ask for your consent first.
Changes to this policy
If we change this policy we will update the date at the top of this page. For significant changes we will say so on the page.
Contact us
For any question about your data, email support@utilox.com.